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Neither Market Nor Hierarchy: Network Forms of OrganizationSummary of: Neither Market Nor Hierarchy: Network Forms of Organization
Network forms of organization, with reciprocal patterns of communication and exchange, are alternatives to hierarchically or market based governance structures; they are more suited to describing companies involved in an intricate latticework of collaborative ventures with other firms over extended periods of time. DisciplinesPublication Reference
Findings
Network forms of organization, with reciprocal patterns of communication and exchange, are alternatives to hierarchically or market based governance structures; they are more suited to describing companies involved in an intricate latticework of collaborative ventures with other firms over extended periods of time. Hierarchies are suited to transactions that involve uncertainty, recur frequently, and require substantial “transaction-specific investments”. Markets are suited to exchanges that are straightforward, non-repetitive, and require no transaction specific investments. These “alliances” aim at creating indebtedness and reliance over the long haul: your current collaborator will be your competitor in other domains (or in the same domain) over time. In markets, the strategy is to drive the hardest possible bargain in the immediate exchange. Commitment is low. Network organizations are more social than markets and hierarchies, they are dependent on relationships, mutual interests, and reputation. They are less guided by a formal structure of authority. Successful networks involve complementarity and accommodation. Reputation, friendship, interdependence, and altruism are integral. The most useful information comes from people you have dealt with in the past rather than from the formal chain of command. Conflicts are resolved by haggling in markets; administrative fiats in hierarchies; norms of reciprocity and reputational concerns in networks. Markets offer choice, flexibility, and opportunity. Prices determine production and exchange. Hierarchies are well-suited for mass production and distribution. Networks are more flexible than hierarchies. Transactions occur through networks of individuals engages in reciprocal, preferential, mutually supportive actions. Reduction of uncertainty, fast access to information, reliability, and responsiveness are paramount concerns that motivate participants in network organizations. Know-how, the demand for speed, and trust are critical components of successful network organizations. Examples of network forms:
Know-how, the demand for speed, and trust are critical components of successful network organizations.
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